in 2022 GWNB will no longer offer refunds on any purchases. What will happen instead is that you will be given a credit toward the next purchase. The reason for this is some people have a tendency to make the same purchase repeatedly then ask for refunds. this would be fine except the fees I pay for each transaction arent returned to me…I cannot simply reverse the transaction. that means that for every refund, I am losing $1.50 on average. money that would not be lost had the transaction never taken place. Truthfully, There is already a no refund policy in place that was not really enforced because I was just being nice. but from now on that will change. before checkout make sure you only purchased 1 copy of a clip. and if you have any issues downloading DO NOT .. I repeat DO NOT purchase it again. contact me via the contact form and I will help you.